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Privacy Policy

Our website address is: https://marissacooke.com/.

Marissa Cooke Holistic Counselling is committed to protecting your privacy and the confidentiality of any personal information you provide to us. We comply with the Commonwealth Privacy Act and other relevant state laws in relation to the management of personal information.

This privacy statement provides information about the personal information that we collect, and the ways in which we use that personal information.

Personal information collection

Marissa Cooke Holistic Counselling may collect and use the following kinds of personal information:

  • information about interactions carried out over this website (including but not limited to personal communications with Marissa Cooke Holistic Counselling, information collected when ordering services or products on the site for the purposes of Billing and Shipping and personal information that may include health related information disclosed in your communications); and
  • any other information that you send to Marissa Cooke Holistic Counselling.

Using personal information

Marissa Cooke Holistic Counselling may use your personal information to:

  • send booking reminders, confirmations and communications to you
  • Reply to your messages or email contacts
  • Send email communications
  • Manage and fulfil orders made by you on this website
  • Collect secure online payments from you.

Where Marissa Cooke Holistic Counselling discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Marissa Cooke Holistic Counselling may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

The Marissa Cooke Holistic Counselling will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Marissa Cooke Holistic Counselling will store personal information you provide on secure third party servers, and may store hard copies of personal and/or clinical information in secured storage.

Marissa Cooke Holistic Counselling is not responsible for the privacy polices or practices or storage security of any third party provider.

Cross-border data transfers

Information that Marissa Cooke Holistic Counselling collects may be stored and processed in and transferred between any of the Australian States in which Marissa Cooke Holistic Counselling operates to enable the use of the information in accordance with this privacy policy.

You agree to such cross-border transfers of personal information.

Updating this statement

Marissa Cooke Holistic Counselling may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

Marissa Cooke Holistic Counselling is not responsible for the privacy policies or practices of any third party.

Contact

If you have any questions about this privacy policy or The Psychology and Counselling Group’s treatment of your personal information, please write by email to: [email protected]

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you need to log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.